Thank you for shopping with Soleira. Each piece is carefully handmade with love and care.

Processing Time:
Please allow 3–5 business days for order preparation before shipping. As each item is hand-embellished, slight variations may occur, making every piece unique.

Shipping Locations:
We currently ship both domestically and internationally. Shipping costs and times vary depending on the destination.
- Europe, 20 USD ( 1 to 3 business days).
- GCC, 18 USD ( 2 to 4 business days).

Tracking:
Once your order is shipped, you will receive a tracking number via email or SMS.

Customs & Duties:
International customers are responsible for any customs fees or import duties that may apply. Soleira is not liable for delays due to customs.

Refunds & Exchanges:
All sales are final. Due to the handmade and made-to-order nature of our items, we do not offer refunds or exchanges. Please make sure to review your order details carefully before placing your purchase.

Issues with Your Order:
If your item arrives damaged or there is a mistake with your order, please contact us within 48 hours of delivery with clear photos, and we will do our best to help.